1. Do I have to pay extra charges for doing a recharge using Oxigen Wallet?
All recharge services on Oxigen Wallet are free .
2. Can I recharge any mobile, DTH etc?
Yes ofcourse you can! At Oxigen Wallet, we support all operators' recharges across all circles in India so that we have something available for everyone. For full list of operators please refer to the SMS keyword section in the FAQ.
3. Can I pay any postpaid mobile bills through Oxigen Wallet?
Absolutely! Oxigen Wallet users can make their postpaid bill payments without having to look for a parking space to drop their cheques or chase someone to make their payments. All this convenience comes to you for a minimal convenience charge. For full list of operators please refer to the SMS keyword section in the FAQ.
4. How can I recharge through SMS?
Any user who has an Oxigen Wallet can do a recharge through SMS. For full list of SMS keywords please refer to the SMS keyword section in the FAQ.
5. How do I know what I will get by paying a particular recharge amount?
We only display indicative plans for recharges. This keeps changing frequently; therefore any updated information on recharge plans will be available only with your operator. We will try to answer your recharge related query but it will be best if you approach your operator for latest recharge related information.
6. How will I get to know whether my recharge or bill payment transaction has been successful?
Once you complete your two-step process of recharging on www.oxigenwallet.com or mobile app you will receive the following from us:
- Immediate Success/Failure response on your screen
- Receipt in an email
- SMS on your mobile
- SMS from your operator
However incase of Post Paid Bill Payment there maybe some delay in few cases due to connectivity issues
7. My recharge was successful, but I have not yet received my recharge.
At Oxigen Wallet, all transaction requests are processed immediately. If you do not receive any confirmation SMS from your mobile operator, then kindly contact us on care@oxigenwallet.com or call at our Customer Care number 0124-6688333 mentioning your order number. We will be happy to help you.
8. When I was doing the recharge on www.oxigenwallet.com/mobile app , I got a response that my recharge was unsuccessful. What does this mean?
Apologies for the inconvenience caused. Possible reasons for such an error could be.
- Operator’s server was temporarily unavailable.
- Entered amount was not accepted by your mobile operator as a valid recharge value.
- Sometimes it so happens that we are unable to connect to the mobile operator’s server due to a temporary network problem.
We request you to try again after a while. If the problem persists, please contact us on care@oxigenwallet.com or call at our Customer Care number 0124-6688333 with your order number and we will be happy to help.
9. I have switched my operator through MNP. How can I now get a recharge done?
You can recharge your mobile with your new operator by following these simple steps on www.oxigenwallet.com/Mobile App.
- Step 1: Enter the mobile number.
- Step 2: Select your current operator (if it's showing your previous operator).
- Step 3: Enter recharge value.
- Step 4: Enter your Oxigen Wallet password.
- Step 5: Select your payment method (Oxigen Wallet, credit card, debit card).
To recharge your Mobile through SMS send the following to 9870888888/9971888888:
TopUp*Amount*Password*Optional Beneficiary Mobile no.
Example: TopUp*200*123456*9888765421
To recharge your Data Card through SMS send the following to 9870888888/9971888888:
Data*Amount*Operator Keyword*Password
Example: Data*300*VODAFONE*123456